Store Policy

All The Discounted Items are Final Sale. No Refund or Exchange on All Sales Items.

All The Launch Products are Final Sale. No Refund or Exchange.

No Refund. Returns or exchanges may be done within 7 days from purchase date. We kindly ask that all valid returns must be in unworn condition with attached tags and packaging. Capsule will not accept any returned merchandise without prior written communication and valid return authorization number. Upon inspection and approval, exchange or store credit will be provided, no refunds. All sale items and discounted merchandise are final sale and cannot be returned. In the case of an exchange for a different size or item, the customer will be required to pay a re-shipping fee. 

We accept returns for store credit.  As stated, returns are solely the responsibility of the customer and must be made with a 7-10 business day time frame from the date of delivery.  If you have ordered any product from Capsule that is valued over $150 CAD, Capsule will cover the initial shipping costs as a courtesy for you.  However, should you return the product within the 7-10 business day period for store credit, Capsule holds the right to deduct the value of the courtesy shipping fee from your store credit amount.  The courtesy shipping fee value varies depending on where the item was shipped.  For example, if you spent over $150 CAD and return the item for store credit from a Canadian address, $10 plus HST will be deducted from the full store credit/refund value.

If you did not spend over $150 and wish to return the item, you will not be deducted the courtesy fee from your store credit/refund amount as you have already paid for the shipping initially.

Sequential orders are often indicative of bot activity, and will be subject to a 25% restocking fee. Orders placed thru Proxy servers are indicative of bot activity, and will be subject to a 25% restocking fee. Any cancelled orders or refused shipments will be subject to a 25% restocking fee, in addition to any shipping charges associated with the shipment.

  • APRIL 1ST


    MEN'S NIKE TOTAL 90 "DYNAMIC YELLOW" HJ9351-700

  • APRIL 4TH


    MEN'S NIKE AIR MAX 95 OG "NEON" HM4740-001

    SOLD OUT

  • APRIL 5TH


    AIR JORDAN 1 HIGH OG "RARE AIR" DZ5485-100

  • APRIL 5TH


    MEN'S ASICS x URBAN RESEARCH GEL-KAYANO 14 1203A706-020

  • APRIL 10TH


    MEN'S NEW BALANCE 990v6 "AVOCADO/NATURAL MINT" U990AB6

  • APRIL 10TH


    MEN'S NEW BALANCE 990v6 "WHITE/SEA SALT" U990GB6

  • APRIL 11TH


    MEN'S NIKE AIR ZOOM SPIRIDON OG "CONCORD" HF9117-100

  • APRIL 11TH


    MEN'S NIKE AIR FOAMPOSITE ONE "GALAXY" FQ4303-400

    SOLD OUT

  • APRIL 12TH


    AIR JORDAN 1 LOW OG GS "OBSIDIAN"
    CZ0858-400

  • APRIL 12TH


    MEN'S AIR JORDAN 1 LOW OG "OBSIDIAN"
    CZ0790-400

  • #FR2 x CAPSULE




  • TBA


    MEN'S NIKE CLOGPOSITE "SUMMIT WHITE" HJ4478-100

  • TBA


    MEN'S NIKE CLOGPOSITE "DUSTY CACTUS" HJ4478-001

  • APRIL 17TH


    MEN'S NIKE AIR FORCE 1 LOW "EASTER BASKET" IB5722-100

  • APRIL 18TH


    MEN'S AIR JORDAN 1 LOW OG "ROOKIE OF THE YEAR" CZ0790-107

    SOLD OUT

  • APRIL 22ND


    MEN'S NIKE X DEVIN BOOKER BLAZER LOW CHEVY "TEAM DARK GREEN" HV2197-300

  • APRIL 22ND


    MEN'S NIKE X DEVIN BOOKER BLAZER LOW CHEVY "SURF BLUE" HV2197-400

    SOLD OUT

  • APRIL 26TH


    MEN'S AIR JORDAN 11 RETRO LOW 'BRED' FV5104-006

  • APRIL 26TH


    AIR JORDAN 11 RETRO LOW GRADE SCHOOL "BRED" FV5121-006

  • APRIL 26TH


    AIR JORDAN 11 RETRO LOW PRE SCHOOL "BRED" FV5116-006

  • APRIL 26TH


    AIR JORDAN 11 RETRO LOW TODDLER "BRED" FV5120-006